How do I connect a Wearable Device with my account in Welld?

This article will guide you through the simple process of connecting your wearable device to our software and enable you to effortlessly monitor and analyze your data.

Welld will import your activities and measurements from any device that is compatible with Welld, that you wish to connect. Enjoy the benefits of seamless data tracking and gain valuable insights into your well-being with Welld and your wearable device.

 

Step 1: Log into MyWelld.com.

Scroll down to My Stats to find + Add Connection tile, then Add Device which will open a screen to select your wearable. Be sure you have created an account for your device on the device's website which would include a login and password. 

 

See the list of currently accepted wearables in the Wearables Devices article. 

Tip! If you have not created a login for your device, open a different browser window, navigate to the device’s website or app, and use their prompts to create a username and password. 

Step 2: Connect a device

Next you will connect to Metriport, our technology that connects wearables to Welld. 

  • Click the CONNECT WITH METRIPORT button. Then the CONTINUE button on the next screen. 

After selecting your specific device and clicking CONNECT, a small window will open asking you to login with your previously created username and password for that device. 

In this example the user must sign into their own Fitbit account.

If the window does not open, please check your browser settings for a pop-up blocker. Select 'Allows allow pop-ups from this site'.

If you are connecting a Fitbit, the connection window will ask which data you would like to sync. While we strongly recommend checking all the boxes, the PROFILE checkbox is required at a minimum for a successful connection. 

Fitbit Scales: A blue tooth scale that can connect to the Fitbit app is all that is required to sync with Welld. Then participants will need to create an account with FitBit. You will need to make sure your scale is connected to the Fitbit App, and the Fitbit App is connected to Welld and then we will be able to pull the weight you input.

Please be sure to weigh in on the DAY of your class in order for Welld to pull over your data. 

Using an Apple Device?

Due to Apple restrictions, if you are looking to integrate your Apple Health data into Welld you must use our Welld Mobile App. You will need to search the Apple App Store for Welld Health. Once connected through the Welld mobile app, you will see your measurements and activities in your My Stats.

Successful Connection Confirmation

Congratulations! When you see the Success modal, you have successfully connected your wearable device to our software. By following these simple steps, you can effortlessly track and analyze your health and fitness data using our intuitive software.

Pro Tip: Remember to regularly sync your wearable device with our software to ensure you have the most up-to-date information. If you encounter any issues or have further questions, don't hesitate to reach out to the person that invited you to create an account with Welld. 

Once the device has been added to MyWelld.com, you should see data collected by the device show in Welld. There may be a slight delay before device entered data shows in My Stats.

Not seeing the right number of steps/miles/time in Welld? First try syncing your wearable device to the manufacturer's software or app. If you see your data in their app/website, try removing the device from MyWelld>Settings>Devices, and reconnecting again to Welld.